When is the next doll restock?
Aiming for around October or November!Why isn't my tracking number working?
If you ordered to somewhere outside of the US, please try GlobalPost's tracker! The USPS tracker that Google defaults to will show an error for orders shipped via GlobalPost.Do you ship to [x]?
I ship to every country that the USPS delivers to, except France and Germany. Orders from France and Germany will be refunded.
Orders to Mexico will be shipped via UPS for $40. It's expensive, but it ensures your order will actually get to you and arrive in a timely manner.How much is shipping?
Shipping is approximately $10 USD within the continental US and $28~ USD for non-US orders. Shipping is combined if you order multiple dolls (if you live outside of the US and plan on ordering more than 6 dolls, please contact me).
Shipping to Mexico is $42 via UPS. It's pricey, but it ensures your order will actually arrive!I made multiple orders, can you combine them?
Sure thing! My shipping program usually combines orders automatically, but sometimes some slip through. Please email me if you need your orders combined!How long will it take my for my order to arrive?
Orders are packaged on weekdays and typically picked up on the following day, excluding Wednesdays. It will take 2 to 5 days on average for orders within the continental US to arrive, and 2 to 6 weeks or longer for orders outside the US.
Please allow up to two weeks for your order to be processed before packaging.What payment methods are available?
Paypal and Stripe. Google Pay and Apple Pay also work!Do you take preorders?
I currently do not accept preorders. All items for sale are in-hand.The doll I want is sold out! Will it restock?
Yes! I plan on restocking each doll according to demand. As long as someone out there wants one, I'll keep producing them - please don't worry if you miss out on one round, there will be more in the future!What dolls will you make next?
Dlanor is next, alongside a smaller Shannon plush. Additionally, I'll hopefully have a pair of new dolls from two series I haven't made merch of before.Do you take plush or design sheet commissions?
For personal or commercial commissions, please contact me via email.Can you promo me?
I'd love to! If you make When They Cry merch, please feel free to message with your merch/store link and I'll gladly share!Who are you?
please play Unicorn Overlord